Policies

• Can I use HSA/FSA funds to purchase NOVOS?

  Yes! You can now save on average of 30% on domestic (US-only) NOVOS orders of $200 value or more. By using HSA/FSA funds, you can make tax-advantaged purchases — saving you money while investing in your health. How it works: Complete your purchase using your normal payment method. Answer a shor...

• Do you ship internationally?

  Yes, we ship NOVOS Core and NOVOS Boost to many countries. Currently, NOVOS Age is only available in the United States and Canada. We ship Core and Boost to: Australia (not all zip codes), Austria, Brazil, Canada, Croatia, Denmark Finland, France, Germany, Hungary, Ireland, Israel, Japan Luxem...

• Promotion FAQ: 2023 Black Friday & Cyber Monday Gifts

  Promotion: 2023 Black Friday & Cyber Monday Gifts The Black Friday Sale is Here! Nov 20-Nov 30 (midnight) From 11/20 to 11/30, we’re offering special gifts with qualifying purchases. Spend $500+ to get an exclusive NOVOS tote bag ($20 value). Spend $600+ for a limited-edition NOVOS crossbod...

• What is your return policy?

  Can I cancel my subscription? If you have active subscriptions to any NOVOS products, you can pause, cancel or renew your subscriptions at any time, as often as you would like. If you wish to pause or cancel a subscription, it must be done at least 1 business day prior to the renewal date, otherw...